Aghathi Privacy Policy
Effective Date: 15/08/2026
Last Updated: 14/08/2027
1. Introduction
Welcome to Aghathi, a brand owned and operated by Sri Maka Trader (“Company”, “we”, “our”, or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you visit our website, create an account, purchase products, communicate with us, or otherwise use our services.
This Privacy Policy is intended to comply with the applicable laws of India, including the Information Technology Act, 2000, the Digital Personal Data Protection Act, 2023 (as applicable), the Consumer Protection (E-Commerce) Rules, 2020, and other applicable laws.
2. Information We Collect
We may collect the following categories of information:
- Name
- Email address
- Mobile number
- Billing address
- Shipping address
- PIN code
- Order history
- Payment transaction details (excluding complete card information)
- IP address
- Browser and device information
- Cookies and website usage information
- Customer support communications
3. How We Use Your Information
Your information may be used to:
- Process orders
- Deliver products
- Verify customer identity
- Process payments
- Send invoices and order updates
- Provide customer support
- Improve our products and services
- Prevent fraud
- Comply with legal obligations
- Send promotional offers (only where permitted)
4. Payment Information
Payments are securely processed through authorized payment gateway providers. We do not store your debit card, credit card, UPI PIN, CVV, or internet banking passwords.
5. Cookies
Our website uses cookies to:
- Maintain login sessions
- Remember preferences
- Improve website performance
- Analyze website traffic
- Enhance user experience
You may disable cookies through your browser settings, although some features may not function properly.
6. Sharing of Information
We may share your information with:
- Logistics partners
- Payment gateway providers
- Technology service providers
- Government authorities where legally required
- Professional advisors and auditors
We do not sell customer personal information.
7. Data Security
We implement commercially reasonable technical and organizational safeguards to protect personal information from unauthorized access, disclosure, alteration, or destruction.
8. Data Retention
Personal information is retained only for as long as necessary to:
- Complete orders
- Maintain business records
- Comply with tax laws
- Resolve disputes
- Meet legal obligations
9. Customer Rights
Subject to applicable law, customers may:
- Request access to their personal information
- Request correction of inaccurate information
- Request deletion where legally permissible
- Withdraw consent where applicable
- Contact us regarding privacy concerns
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.
11. Children’s Privacy
Our services are not intended for individuals below 18 years of age without parental or guardian supervision.
12. Changes to this Policy
We reserve the right to update this Privacy Policy. Changes become effective upon publication on this website.